24/7 Network Operations, Security, and Support – Always On

Ensure uninterrupted network performance with our dedicated NOC, SOC, and Helpdesk services. From security monitoring to issue resolution, we've got you covered.

VMware Migration

Migrate to Zadara

SDN | SD-WAN | Wired | Wireless

Wired and Wireless Networks

Design and Deployment

Network Observability and NMS

Colocation

NOC | SOC | Helpdesk

Integrated NOC, SOC & IT Helpdesk Services

OneMind delivers a fully managed suite of Network Operations Center (NOC), Security Operations Center (SOC), and IT Helpdesk services—designed to keep your infrastructure running smoothly, securely, and without disruption.

NOC : Proactive monitoring and management to maintain network health, performance, and availability.

SOC : Continuous threat detection, analysis, and response to safeguard your environment against evolving cyber risks.

IT Helpdesk : Responsive technical support for end-users, resolving issues quickly and minimizing downtime.

Together, these services strengthen your organization’s IT resilience—reducing risk, increasing uptime, and supporting seamless day-to-day operations.

NOC, SOC & Helpdesk Services by OneMind

OneMind provides fully managed NOC, SOC, and IT Helpdesk solutions to businesses looking to optimize IT operations, enhance cybersecurity, and provide seamless technical support.

24/7 proactive monitoring & threat detection.
AI-powered security solutions to prevent cyber threats.
Dedicated IT Helpdesk support for rapid issue resolution.
Customizable & scalable services tailored to business needs.
Regulatory compliance management for risk mitigation.

Our services ensure that your IT environment remains secure, optimized, and operational at all times.

Features of NOC, SOC & Helpdesk Services

24/7 Network Monitoring & Performance Optimization (NOC)

Real-time monitoring of network health, uptime, and latency.
Incident detection & root cause analysis to resolve network issues before they escalate.
Automated patch & configuration management for security compliance.
Load balancing & bandwidth management for optimal network performance.
Comprehensive reporting & analytics for visibility into network trends.

Advanced Cybersecurity & Threat Detection (SOC)

AI-powered threat intelligence & SIEM monitoring for proactive risk mitigation.
Intrusion detection & automated incident response to prevent cyber attacks.
Zero Trust security framework for endpoint protection and authentication.
Cloud & data security compliance to prevent breaches and ensure regulatory adherence.
Security awareness & employee training to mitigate phishing and social engineering risks.

IT Helpdesk Support & End-User Assistance

Multi-tier support for remote troubleshooting, ticket resolution, and user queries.
24/7 technical support for both employees and customers.
Software updates, patching, and system configuration assistance.
Remote desktop support & IT asset management.
Knowledge base & self-service portals for efficiency.

Compliance & Risk Management

Ensures regulatory compliance with frameworks like ISO 27001, GDPR, HIPAA, SOC 2, and NIST.
Risk assessments & security audits for proactive cyber defense.
Incident response planning for disaster recovery & business continuity.